TukuManual

Sign up

Create a Tuku account, set up your workspace, and connect TikTok in under five minutes.

You don't need a credit card to sign up. The Free plan is real — 100 Monthly Active Contacts, every feature, no time limit.

Before you start

Have these ready:

  • The email you want to use for the workspace. Whoever owns this email owns the workspace.
  • A TikTok Business account with access to log in. Tuku connects through TikTok's Business Messaging API, so a Personal/Creator account won't work — switch it to Business in the TikTok app first if needed. See Connect TikTok.

Step 1 — Create your account

  1. Go to app.tuku.co and click Sign up.
  2. Enter your email and pick a password.
  3. That's it — you're logged in straight away and land in onboarding.

Prefer not to manage a password? You can also sign in with a magic link — enter your email and Tuku sends you a one-time link to click. See Your account → Signing in.

Step 2 — Set up your workspace

A workspace is the container for one brand's automations, contacts, inbox, and billing. A single account can be a member of multiple workspaces, but most operators just need one.

Onboarding walks you through a short wizard:

  1. Name your workspace — usually your brand or shop name (Hydra Cosmetics, Bua Café, etc.).
  2. Connect TikTok (next step below).
  3. Tell us about your business — your category and your main goal, so Tuku can suggest the right starter template.
  4. Pick a starter template to begin from, or start blank.

You'll land in the workspace on the Free plan.

Step 3 — Connect TikTok

The onboarding wizard walks you through this. The full reference is in Connect TikTok, but in short:

  1. Click Connect TikTok. A TikTok login popup opens.
  2. Sign in with the TikTok Business account that posts your videos.
  3. Approve the permissions Tuku asks for — read your profile and video list, read and manage comments, send DMs.

Once you approve, the popup closes and your TikTok account shows as connected.

Step 4 — Run your first automation

The fastest way to know if Tuku fits your workflow is to make one real automation fire on one real comment.

Follow Your first automation — it takes about five minutes and ends with a real DM landing in a real inbox.

Inviting teammates (optional)

You can invite teammates from Settings → Members → Invite member.

  • They get an email with a one-click join link.
  • They sign in with their own email, not yours.
  • The Free plan supports 1 seat. Pro and Enterprise both include unlimited seats.

See Team members for roles and permissions.

Common signup snags

  • "This TikTok account is already linked to a different workspace." Each TikTok account can only live in one Tuku workspace at a time. Have the existing workspace disconnect it, or use a different TikTok account.
  • The TikTok popup closed without connecting. Make sure pop-ups aren't blocked for app.tuku.co, then click Connect TikTok again.

If something else goes wrong, see Troubleshooting — the most common signup issues are covered there.

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