Sign up
Create a Tuku account, set up your workspace, and connect TikTok in under five minutes.
You don't need a credit card to sign up. The Free plan is real — 100 Monthly Active Contacts, every feature, no time limit.
Before you start
Have these ready:
- The email you want to use for the workspace. Whoever owns this email owns the workspace.
- A TikTok Business account with access to log in. Tuku connects through TikTok's Business Messaging API, so a Personal/Creator account won't work — switch it to Business in the TikTok app first if needed. See Connect TikTok.
Step 1 — Create your account
- Go to app.tuku.co and click Sign up.
- Enter your email and pick a password.
- That's it — you're logged in straight away and land in onboarding.
Prefer not to manage a password? You can also sign in with a magic link — enter your email and Tuku sends you a one-time link to click. See Your account → Signing in.
Step 2 — Set up your workspace
A workspace is the container for one brand's automations, contacts, inbox, and billing. A single account can be a member of multiple workspaces, but most operators just need one.
Onboarding walks you through a short wizard:
- Name your workspace — usually your brand or shop name (
Hydra Cosmetics,Bua Café, etc.). - Connect TikTok (next step below).
- Tell us about your business — your category and your main goal, so Tuku can suggest the right starter template.
- Pick a starter template to begin from, or start blank.
You'll land in the workspace on the Free plan.
Step 3 — Connect TikTok
The onboarding wizard walks you through this. The full reference is in Connect TikTok, but in short:
- Click Connect TikTok. A TikTok login popup opens.
- Sign in with the TikTok Business account that posts your videos.
- Approve the permissions Tuku asks for — read your profile and video list, read and manage comments, send DMs.
Once you approve, the popup closes and your TikTok account shows as connected.
Step 4 — Run your first automation
The fastest way to know if Tuku fits your workflow is to make one real automation fire on one real comment.
Follow Your first automation — it takes about five minutes and ends with a real DM landing in a real inbox.
Inviting teammates (optional)
You can invite teammates from Settings → Members → Invite member.
- They get an email with a one-click join link.
- They sign in with their own email, not yours.
- The Free plan supports 1 seat. Pro and Enterprise both include unlimited seats.
See Team members for roles and permissions.
Common signup snags
- "This TikTok account is already linked to a different workspace." Each TikTok account can only live in one Tuku workspace at a time. Have the existing workspace disconnect it, or use a different TikTok account.
- The TikTok popup closed without connecting. Make sure pop-ups aren't blocked for
app.tuku.co, then click Connect TikTok again.
If something else goes wrong, see Troubleshooting — the most common signup issues are covered there.