Workspace setup
Name your workspace, connect TikTok, and pick a starter template during onboarding.
A workspace is the container for one brand's automations, contacts, inbox, and billing. The first time you sign up, a short onboarding wizard sets it up for you.
The onboarding wizard
You'll see these steps on first signup:
- Tell us how you'll use Tuku. Pick Personal (Tuku names the workspace for you) or Brand (you name it — use your brand or shop name; it shows in the sidebar and on invoices).
- Connect TikTok. Sign in to the TikTok Business account that posts your videos and approve the permissions. (A Personal/Creator account won't connect.) You can skip this and connect later if you're just looking around. See Connect TikTok.
- Tell us about your business. Pick your category, your main goal (grow followers, auto-reply to comments, send product links, capture leads, or customer support), and where you heard about Tuku. Your goal decides which starter template Tuku suggests.
- Pick your first automation. Open a suggested template in the editor, or skip and explore. You can change or replace it any time.
When you finish, you land in the workspace on the Free plan, ready to build.
Multiple workspaces
You can be a member of multiple workspaces with the same email. Use separate workspaces when:
- You manage more than one brand and want them billed separately.
- You're an agency running Tuku for clients.
- You want a sandbox workspace for testing automations on a low-traffic TikTok account.
Switch between workspaces from the workspace switcher at the top of the sidebar. The switcher (and the "create workspace" button) only appear once you actually belong to more than one workspace — if you have just one, the sidebar stays clean and hides that UI entirely.
For multi-brand operators staying under one bill, Pro lets you connect up to 5 TikTok accounts in one workspace, and Enterprise supports custom volumes beyond that — see Plans & pricing for the breakdown.
What to do next
- Invite your team from Settings → Members — see Team members.
- Build your first automation — about five minutes, end to end.